SHIPPING Policies and Procedures:
- FREE shipping to the continental US on most items.
- SAME DAY or next business day!
- 500 ml, 1 lt, 2 lt, 3 lt, & 4 lt kits are shipped USPS Priority Mail
- 6 lt, 8 lt, 12 lt, 20 lt, 30 lt, and 40 lt kits are shipped UPS Ground
PLEASE provide accurate and complete shipping address, phone number and email address is required. NO PO Boxes or RR's . If USPS or UPS can not verify your address, I will make only 1 attempt to contact you for additional information.
Please use a commercial address when possible and list business name and contact name.
Most items will ship the same day if payment is received before 2 pm EST, or the next business day. Monday - Friday (except holidays) I do not guarantee delivery times. I am not responsible for delays by the mail carriers (holidays, weather, etc...)
**If you receive a damaged shipment, photograph all sides of unopened package and contents and contact us immediately for instructions at EcoPoxyUS@gmail.com**Free shipping is limited to standard postal charges and DOES NOT include:
- Alaska, Hawaii (contact us for rates)
- Outside the US (contact us for rates)
- Unverifiable addresses, PO Boxes, Outside rural route areas (ALL of which additional fees from UPS)
- Address corrections by UPS due to insufficient info provided by buyer
- Returned or refused packages (you will be responsible for ALL shipping fees)
EcoPoxy sales are considered final. Any products returned will be responsible for ALL out-going shipping charges + 15% re-stocking fee. Products must be received within 14 days of sale, unopened and in new condition to be eligible for a partial refund
Epoxy resin is classified as a hazardous material which can be shipped by ground in most quantities and does not have to be labeled as HazMat within the US. Some quantities do have some restrictions both domestic and international. I do not ship outside of North America